Shipping policy
Thank you for shopping at Noon Avenue. We aim to deliver your orders safely and efficiently throughout Saudi Arabia.
1. Delivery Locations
We currently offer delivery within the Kingdom of Saudi Arabia, subject to courier coverage.
2. Order Processing
Orders are normally processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays may require additional processing time.
3. Delivery Time
Estimated delivery times are:
- Riyadh and major cities: 1–2 business days.
- Other cities and regions: 3–5 business days.
These are estimates and may vary depending on the delivery location, courier service, public holidays or unforeseen circumstances.
4. Shipping Charges
Shipping charges will be displayed at checkout before the customer completes the purchase.
From time to time, we may offer free delivery promotions, subject to the terms stated in the promotion.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared with you whenever available.
6. Delayed Deliveries
If there is an unexpected delay, we will make reasonable efforts to inform the customer and provide an updated delivery estimate.
Customers retain their rights under applicable Saudi e-commerce regulations in cases of delivery delays.
7. Incorrect Address
Customers are responsible for providing accurate delivery information.
If an incorrect or incomplete address causes a delivery problem, please contact us as soon as possible.
8. Contact Information
For shipping-related questions, contact us:
WhatsApp: +966538771567
Email: noonavenue1@gmail.com
Thank you for choosing Noon Avenue!